Why is my account disabled?

For the safety and security of faculty, staff, students, and Acme University data, Information Technology will disable your Acme University accounts (e.g., Moodle, email, wireless access, computer access) if we are notified that your account has been compromised. This is necessary in order to comply with FERPA requirements as well as to maintain the confidentiality, integrity, and availability of university information.

In most cases, if you receive an error message when logging into a University system that your account has been disabled, it is because your account has been compromised. However, there are two other reasons your accounts may be disabled:

Withdrawal from Acme University (applicable for students) - If you have withdrawn from Acme University for whatever reason, your account will be disabled. If you need your account re-enabled, the request must be made by Associate Vice President of Student Life.

Termination from Acme University (applicable for faculty/staff) - If you have been terminated from Acme University (whether you have been fired or are leaving on good terms), your account will be disabled. If you need your account re-enabled, the request must be made by Human Resources.